Frequently Asked Questions
At Lodges Northumberland, we pride ourselves on offering world- class customer service and helping each of our guests create lasting memories of their visit to our neck of the woods. Whether it's a romantic hot tub holiday in Northumberland, or merely a weekend getaway with the family, we’re keen to answer each of your questions to make sure your stay as our guest is a success. Here are a handful of enquiries we routinely receive, some of which you might also be wondering about:
Of course, if there’s a question of yours not answered here, or anything else we can assist you with, please don’t hesitate to pick up the phone or drop us an email!
<button class="btn btn-info" data-target="#1" data-toggle="collapse" type="button">Do I need to bring my own linen and towels?</button>
<button class="btn btn-info" data-target="#2" data-toggle="collapse" type="button">Are infants travel cots and high chairs available?</button>
<button class="btn btn-info" data-target="#3" data-toggle="collapse" type="button">Are pets welcome?</button>
<button class="btn btn-info" data-target="#4" data-toggle="collapse" type="button">Are credit cards accepted?</button>
<button class="btn btn-info" data-target="#5" data-toggle="collapse" type="button">What time is arrival/check-in?</button>
<button class="btn btn-info" data-target="#6" data-toggle="collapse" type="button">What time is check out?</button>
<button class="btn btn-info" data-target="#7" data-toggle="collapse" type="button">Is Wi-Fi available in all lodges?</button>
<button class="btn btn-info" data-target="#8" data-toggle="collapse" type="button">Is there shopping nearby?</button>
<button class="btn btn-info" data-target="#9" data-toggle="collapse" type="button">What is there to do nearby?</button>
For any other enquiries you may have, please ring us at 07954 225 950 and ask for Noelle.